Shipping Policy
Shipping & Delivery Policy
At Mint Veda, we are committed to delivering your order safely, securely, and on time. Every order is carefully inspected, packed, and dispatched to ensure you receive your products in excellent condition.
Order Processing
- All orders are verified and processed after successful order confirmation.
- Our quality team performs a final inspection before packing to ensure product quality and packaging standards.
- Orders are generally processed within 24–48 business hours (excluding Sundays and public holidays).
Packaging
We use secure and hygienic packaging materials to protect your products during transit. Bottles, jars, and other delicate items are packed with additional protective layers to help minimize the risk of damage during shipping.
Delivery Timeline
Prepaid Orders
- Estimated delivery: Within 4–5 business days from the date of dispatch.
- Faster processing is generally prioritized for prepaid orders.
Note: Delivery timelines may vary depending on your location, courier partner availability, weather conditions, festivals, public holidays, or other unforeseen circumstances. Terms & Conditions apply.
Cash on Delivery (COD) Orders
- Estimated delivery: Within 7–8 business days from the date of dispatch.
Note: Delivery timelines may vary depending on your location, courier partner availability, weather conditions, festivals, public holidays, or other unforeseen circumstances. Terms & Conditions apply.
Shipping Charges
- Shipping charges (if applicable) are calculated and displayed at checkout before order confirmation.
- We may offer Free Shipping on selected products, promotional campaigns, or orders meeting the minimum purchase value.
Order Tracking
Once your order has been shipped, you will receive a tracking link or tracking details via SMS, WhatsApp, or email (where applicable), allowing you to monitor your shipment in real time.
Delivery Attempts
Our delivery partners may make multiple delivery attempts. If the order remains undelivered due to incorrect address details, customer unavailability, or refusal to accept the shipment, the order may be returned to our warehouse.
Damaged or Incorrect Orders
If you receive a damaged, tampered, or incorrect product, please click clear photos and an unboxing video immediately upon receiving the package and contact our customer support within 24 hours of delivery. This will help us verify the issue and provide a suitable resolution as quickly as possible.
Delivery Areas
We currently deliver across most serviceable locations in India. Delivery availability depends on the coverage area of our logistics partners.
Important Note
The delivery timelines mentioned above are estimated and not guaranteed. Delays caused by natural calamities, strikes, transportation disruptions, government restrictions, or other circumstances beyond our control may affect delivery schedules. MintVeda will make every reasonable effort to ensure timely delivery under normal operating conditions.